From receipt of your order, subject to the item not having gone out of stock, we hope to be able to deliver your purchase to you within 5 days. We will email you to let you know when the purchase has been dispatched and will also email you to receive your instruction should any delay in delivery be envisaged. Please note that credit/debit cards are debited at the point of dispatch, payment by cheque will delay delivery as dispatch cannot take place until the cheque has cleared into our account, this may take up to 5 working days. All items are posted Royal Mail Recorded Delivery and a flat rate p&p charge of £3.00 is applied. We can offer a “next day delivery” facility, at an additional cost of £3.00, to addresses in mainland UK. All orders placed on a “next day delivery” basis must be placed with pistachio-jewellery.co.uk before 3 pm on the day prior to expected delivery. This facility is an option at the checkout page. Please see our terms and conditions for exclusions and additional information. All items will be packaged in Pistachio brand packaging (as shown here) and will be further packaged for delivery. All items delivered to a UK address will be sent by Post Office "Special Delivery". These items will need to be signed for by the recipient. Should this prove problematic please contact us at: deliveries@pistachio-jewellery.co.uk. Please note that if you request the goods to be sent by any other method, Pistachio Jewellery will not accept responsibility for the delivery of the goods or any damage to the goods in transit. Deliveries to addresses outside the UK will be made by international equivalent to UK Post Office Special Delivery.